After the purchase, and to avoid storage costs, the objects must be collected at the facilities of Palácio do Correio Velho within 8 (eight) working days counting from the auction date.
Palácio do Correio Velho will put you in contact with our Shipping partners in order to get a quote, or alternativley you can also arrange your own transportation / shippin company to pick up your lots.
Transport - Shipping Partners
Palácio do Correio Velho as a partnership with Iberomail to help our clients expedite their work of art.
1 – Notwithstanding any special conditions agreed upon under the terms of Article 7, the buyer must, at their own expense, withdraw the lot(s) they purchased within a maximum of 8 (eight) working days from the date of the auction, after payment of the total amount due to Palácio do Correio Velho.
2 – If the purchased lot(s), after payment has been made, is (are) not collected within the stated timeframe of 8 (eight) working days, the buyer will be responsible for all transport, storage, and insurance expenses incurred by Palácio do Correio Velho after the deadline specified above has been reached, in accordance with the price list. Palácio do Correio Velho may invoke the right of retention and retain the lot(s) until all the expenses listed above have been payed.
3 – If the buyer, after having bought the lot(s), does not collect it (them) within 30 (thirty) days of payment and does not contact Palácio do Correio Velho regarding its (their) collection, they fully and unconditionally authorize Palácio do Correio Velho to sell the lot(s) in order to cover all expenses incurred by Palácio do Correio Velho in relation to it (them).
4 – If the sale of the lot(s) results in a positive balance, the amount reached will be transferred to the bank account (IBAN) the client provides.
5 – Palácio do Correio Velho staff will only partake in the packing and handling of purchased lots as a gesture of courtesy from Palácio do Correio Velho to its customers, which will only take place if Palácio do Correio velho decides it will, when perishable objects are concerned.
6 – Palácio do Correio velho is not, under any circumstance, responsible for damage done to glass objects, mirrors, frames or ceramics, no matter the origin of said damage.
7 – Palácio do Correio Velho may, in both physical and online auctions, whenever the buyer requests it, recommend packing, transportation, restoration or other companies to the buyer. Palácio do Correio Velho is not responsible for the actions of said companies.